FAQ Customer Care
The Inoxbim Customer Care office is at the disposal of anyone who has encountered faults or malfunctioning during use of our cooking, refrigeration and transformation equipment. Here below you will find the most frequently asked questions about problems during use in the kitchen. Our answers are meant to help you resolve the functionality of the Inoxbim and MacChef problems totally on your own and in a short time. IMPORTANT: If the problem persists after reading our FAQs: Fill in the Assistance form and an operator will reply as quickly as possible. To make our intervention easier, you will be asked to provide us with:
- the model of your equipment;
- the retailer where you purchased it;
If urgent, please personally contact your technician and provide them with the same information. You will find this information on the documents you received when you purchased our product.